Terms of Service

The Anchor hosted service is operated by:

Slippie Software (Pty) Ltd
Registration number: 2026/639089/07
Registered address: 29 Hermon Street, Riebeek Kasteel, Western Cape, 7307, South Africa
Contact: [email protected]
Tel: 084-288-9240

Anchor is free hosted accounting for South African small businesses. In these Terms, “Anchor”, “we”, “us” and “our” mean Slippie Software (Pty) Ltd.

Anchor is a hosted double-entry bookkeeping platform. These Terms govern your use of the hosted service only.

The service allows you to record financial transactions, manage accounts, generate reports, and integrate with third-party tools via our API.

To use the service, you must:

• Be at least 16 years of age.
• Provide accurate and complete registration information.
• Keep your account credentials secure. You are responsible for all activity under your account.

You must notify us immediately at [email protected] if you suspect unauthorised access to your account.

Anchor offers a free tier and paid subscription plans. Details of current plans and pricing are available on our website.

• Paid subscriptions are billed in advance on a monthly or annual basis, depending on your chosen plan.
• Payments are processed securely by Stripe. By subscribing, you also agree to Stripe's terms of service.
• We will give at least 30 days' notice before any price increases take effect on your account.

If you cancel during the cooling-off period:

• Any payment you made for the subscription will be refunded within 30 days of your cancellation.

After the cooling-off period, you may cancel at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time.

You agree not to use the service to:

• Engage in any unlawful activity or process data in violation of applicable laws.
• Attempt to gain unauthorised access to the service, other accounts, or connected systems.
• Deliberately overload, disrupt, or interfere with the service infrastructure.
• Transmit malware, viruses, or other harmful code.

We reserve the right to suspend or terminate accounts that violate these terms.

• The Anchor software, brand, logos, service design, and hosted infrastructure are owned by Slippie Software (Pty) Ltd. Third-party components included in the software remain under their own licences.
• Your data ·you retain full ownership of all bookkeeping data you enter into the service. We claim no intellectual property rights over your content.

Our processing of your personal data is governed by our Privacy Policy.

For bookkeeping data you enter into the service, we act as an operator on your behalf, as defined in the Protection of Personal Information Act 4 of 2013 (POPIA). You remain the responsible party for that data. If you require a formal operator agreement (data processing agreement), please contact us at [email protected].

The service is provided “as is” and “as available”. To the extent permitted by law, we give no warranties or guarantees of any kind, whether express or implied, including that:

• the service will be uninterrupted, timely, secure, or error-free;
• any calculation, report, tax figure, or document the service produces will be accurate, complete, or fit for your particular purpose; or
• data stored in the service will never be lost or corrupted.

Anchor is a bookkeeping tool, not professional accounting, tax, or legal advice. You are responsible for checking the information you enter and the output you rely on, including VAT returns, financial statements, and invoices, before you submit or send them. You are also responsible for keeping your own copies of important records.

To the extent permitted by law, Slippie Software (Pty) Ltd, its directors, employees, and agents are not responsible for any loss or damage of any kind, whether direct, indirect, incidental, special, or consequential, arising from or related to your use of, or inability to use, the service. This includes loss of profits, revenue, data, or business opportunity, penalties or interest charged by a tax authority, and the cost of replacement services.

If we are nevertheless found liable, our total aggregate liability is limited to the fees you paid us in the 12 months preceding the claim.

If the Consumer Protection Act 68 of 2008 applies to you, you have rights under that Act, including the right to services of the quality that people are generally entitled to expect. Nothing in these Terms limits those rights, and these Terms apply only to the extent that the Act allows.

If you believe the service has not met that standard, contact us at [email protected] so we can put it right.

• By you ·you may close your account at any time from your account settings.
• By us, for breach ·we may suspend or terminate your account immediately if you materially breach these Terms.
• By us, without cause ·we may terminate your account with at least 30 days' written notice.

Upon termination, you will have a 30-day window to export your data. After this period, we will delete your data in accordance with our Privacy Policy.

If a dispute arises, we encourage you to contact us first at [email protected] so we can attempt to resolve the matter informally.

If informal resolution is unsuccessful, either party may propose mediation before pursuing court proceedings. If the dispute cannot be resolved through mediation, it may be brought before the courts as set out under Governing Law. If you are a consumer, you may also refer a complaint to the National Consumer Commission or another body permitted by the Consumer Protection Act.

These Terms are governed by the laws of the Republic of South Africa. Any dispute is subject to the jurisdiction of the South African courts.

If you are a consumer, nothing in these Terms affects your rights under the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002, or other mandatory South African law.

We may update these Terms from time to time. For material changes, we will notify you by email at least 30 days before the changes take effect.

Continued use of the service after the effective date constitutes acceptance of the updated Terms. If you do not agree with the changes, you may close your account before they take effect.

• Severability ·if any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.
• No waiver ·failure to enforce any provision does not constitute a waiver of that provision.
• Entire agreement ·these Terms, together with our Privacy Policy, constitute the entire agreement between you and Slippie Software (Pty) Ltd regarding the hosted service.
• No assignment ·you may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.